Cook Property Management
Our Passion, Our Commitment
Values
We work hard to provide the best service to each and every Cook mobile home park resident — the heart of our business. Our actions are inspired by what we call the Cook “SPARK,” an acronym representing our five core values that guide our attitude and actions every day at Cook Properties.
Shared Success
At Cook, we respect, support, and trust each other because we go further when we work together as a team. This means we’re all in it for the collective success of our communities and the people they serve.
Progress Over Perfection
We learn from mistakes and are patient with ourselves — all while keeping the train moving. This means our residents get the best versions of ourselves, day in and day out.
Adapt & Innovate
While we COULD stay in our comfort zones, we wouldn’t grow. Cook focuses on pushing outside our comfort zone, seeking solutions and then diving in to achieve them. There’s no problem we can’t solve for our residents.
Radiate Kindness
At Cook, we believe that every interaction is an opportunity to lift each other up. Positivity is contagious, whether it’s a conversation between coworkers or welcoming residents to their new community.
Keep it Fun
We’re all about celebrating wins, building relationships, and finding joy in the journey.
Culture
At Cook Properties, we thrive on positive vibes. We like to call ourselves a “25-year-old start-up,” because although we’ve been in the real estate business for many years, our rapid growth has been an opportunity to evaluate, adapt, innovate, and evolve literally every day! We’re “work hard, play hard” people. Our best days are when we come together and celebrate achievements — big and small. We take pride in being there for Cook mobile home park residents — serving as a stepping stone to help others achieve their dream of home ownership.
We Love Furry Friends
Our offices are bustling with an assortment of four-legged support staff. Get to know the “hardly working” Cook team members.
Finn
Dog Dad: Shane Gibeault
Finn is a Miniature Poodle who acts as the unofficial Cook Security Guard. When he’s not protecting the office, he’s always chasing a tennis ball.
Casey Jones
Dog Mom: Katrina Ashley
Luna
Dog Mom: Katie Simmons
Luna Bear loves playing with her toys and is very food motivated. When she comes to work, she knows exactly what offices to visit for treats and belly rubs!
Benji
Dog Dad: Max Dowd
Benji is a Maltese poodle who loves to cuddle and run in the park. He loves a good chicken bone and will never say no to a piece of cheese.
Riley
Dog Mom: Kelly Kinney
Riley’s favorite activity is playing fetch.
Gus
Dog Dad: Jeff Cook
Gus truly rules the roost at Cook HQ. He’s a class act and super loveable.
Jackson
Dog Mom: Katie Inkin
Jackson loves to model Cook apparel and is a very, very good boy loved be all who meet him.
Oakley
Dog Mom: Katie Inkin
Oakley is just the sweetest boy. He waits by the door for his mama and enjoys a good cardboard tube to chew on.
Penny
Dog Dad: Jeff Cook
Penny is a very good girl who loves to spend a day at the office with Dad.
Winston
Dog Dad: Bill Heumann
Winston is quite the good boy when he comes to work with his dad. He especially likes being bribed with treats to strike the perfect pose!
Jasmine
Dog Mom: Tina Close
When she isn’t playing ball, Jasmine enjoys people watching out the window and waiting for the mail truck and Amazon delivery driver to stop by!
Mugsley
Dog Mom: Olivia Ditko
Mugsley is a Pug/Pekingese mix who loves attention but loves his mom and dad even more. His favorite activities are napping, hanging out with mom and dad, and running through the woods.”
Milo
Dog Mom: Olivia Ditko
Milo is a Shih Tzu/Yorkie mix who thinks he owns the world despite being only 9 pounds. He is fearless, loves hunting in the field at home, and taking naps in front of a roaring fire.
Carrot
Dog Dad: Bryan Ruggeri
Carrot is an English Cream Golden Retriever who loves long walks, playing with his friends and sticks! When Carrot visits the office, his favorite activity is visiting everyone’s office and showing them his toys.
Leadership Team
Get to know the friendly faces behind New York State’s largest owner/operator of manufactured housing communities.
Jeff Cook
Managing General Partner & CEO
Jeff finds great fulfillment in the transformation of underperforming properties. Jeff holds a master’s degree from Binghamton University in Public Administration. After getting his start in multi-family housing in 1997, Jeff purchased his first mobile home park in 2008.
Bill Heumann
Chief Operating Officer
Bill has over ten years of experience in finance and operations. As COO, Bill focuses on maximizing operational outcomes by leveraging knowledge of cost and value drive.
Scott Mulcahy
CPA, CFE, Chief Financial Officer
Scott has over twenty-five years of experience and has held several senior positions including CFO at Clearwater Organic Farms and President and CFO of eHealth Technologies. He has experience in capital raising/structuring, M&A, and helping companies prosper in high-growth environments.
Maxwell Dowd
CPA, Director of Acquisitions
Max is responsible for sourcing, structuring, and financing investment opportunities. Prior to joining the Cook team, Max held positions in public accounting, real estate, and commercial mortgage banking.
Bryan Ruggeri
CPA, Controller
Bryan brings extensive experience in public accounting, working primarily with property management and other commercial businesses providing both attestation and tax planning/preparation services.
Shane Gibeault
Director, Information and Marketing Technologies
Shane is a seasoned technologist with over twenty years of experience managing global teams, across both public and private sectors. Shane’s expertise includes multi-site operations, IT service management, and technology strategy. Shane is also a proud U.S. Air Force veteran.
Lindsay Joyce
SHRM-CP, Human Resources Manager
Lindsay transitioned from an early career in banking and finance to excel in Human Resources, where she specializes in recruitment, employee relations, and payroll management. Her unique background in finance, combined with HR expertise, enables her to effectively align the company’s operational goals with the well-being and development of the team.